Settings
Administrative settings for your concorbit RMM organisation.
Users and roles
Go to Settings > Team to manage your team.
Roles
| Role | Access |
|---|---|
| Technician | View devices, acknowledge alerts, run scripts, approve patches |
| Administrator | Everything above, plus policies, channels, users, sites, API keys |
| Owner | Everything above, plus billing, integrations, branding |
Inviting users
Click Invite, enter the email address, and choose a role. The user receives an email with a link to set their password and enable MFA.
Removing users
Click a user and choose Remove to revoke their access.
API keys
Go to Settings > API keys to create credentials for third-party integrations or scripting. Keys can be scoped and revoked at any time.
Audit log
Go to Settings > Audit log to view a chronological record of every administrative action: who did what, when, and from which IP address.
Filter by user, action type, resource type, or date range. Export the log for compliance reporting.
Branding
On a paid plan, go to Settings > Branding to customise the appearance:
Upload your company logo
Set a custom accent colour
Change the displayed company name
Branding appears in the header and on reports.
Custom device fields (UDFs)
Go to Settings > UDF schema to define custom fields that appear on every device's Configuration tab. Field types include text, number, date, dropdown, and boolean.
Plans and billing
concorbit RMM offers two plans:
Free plan
Up to 10 devices
Monitoring and alerts only (5 policies, 7 days of history)
Single site
Community support
Paid plan
All features unlocked
Unlimited devices
Volume pricing per endpoint per month
| Endpoints | Price |
|---|---|
| 1 to 999 | £1.00 per endpoint |
| 1,000 to 9,999 | £0.85 per endpoint |
| 10,000 and above | £0.60 per endpoint |
At 1,000+ endpoints you receive priority support. Billing is monthly based on enrolled device count.
concorbit integration
If you use the concorbit platform for CRM, billing, and helpdesk, you can connect concorbit RMM to it. Go to Settings > Integration to configure the bidirectional link. This enables:
Devices appearing on CRM company records
Alert-to-ticket creation
Usage-based billing through concorbit
Documentation and vault integration
See the concorbit platform user guide for details on the platform side.
Security
Two-factor authentication
All users can enable MFA from their profile page. TOTP authenticator apps and backup codes are supported.
Session management
View active sessions and revoke any session from the profile page.