Remote access
concorbit RMM provides browser-based remote desktop and terminal access to any online device. No client software is needed on the operator's machine.
Remote access requires a paid plan.
Remote desktop
Click Remote on any device to open a live desktop view. The connection uses WebRTC for low-latency video and input.
Full mouse and keyboard control
Multi-monitor support (select which screen to view)
Clipboard sharing
Works through firewalls (peer-to-peer when possible, relayed when not)
All sessions are logged in the device timeline
The remote session opens in a new browser tab. Close the tab to end the session.
Live shell
Click PowerShell, Bash, cmd, or zsh on the device detail page to open an interactive terminal.
Full PTY with ANSI colour support
Tab completion, command history, and terminal tools (vim, less) all work
Real-time keystroke delivery
Output captured and logged
The shell opens in a new browser tab with a full-screen terminal emulator.
Screenshot
Click Screenshot on any device to capture a single frame of the current screen without opening a remote session. Useful for quick checks. The image displays in a modal with the capture timestamp.
End-user chat
During remote sessions, operators can open a chat window on the end user's screen. The end user sees a small pop-up and can exchange messages in real time. Chat history is stored and visible in the device timeline.
Chat supports:
Direct mode: one operator and one end user
Team mode: multiple operators and one end user
Service and process control
From the device detail page on a paid plan:
Services tab: view Windows services with their status and start type. Start, stop, restart, enable, or disable services inline.
Processes tab: view running processes with PID, name, user, CPU usage, and memory. Sort by any column. Kill a process with confirmation.
Session security
All remote sessions require operator authentication
Sessions are logged in the audit trail with start time, end time, and operator identity
WebRTC traffic is encrypted end-to-end
Terminal sessions use WebSocket over TLS