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Getting Started

Getting started

Getting your first device monitored takes about three minutes. One click in the dashboard, one paste on the endpoint.

Before you start

  • You need the Admin or Owner role in your organisation. Technicians can enrol devices once an admin has done the first one.

  • On the free plan you can enrol up to 10 devices.

  • The endpoint needs outbound HTTPS to rmm.concorbit.com on port 443.

Enrol your first device

  1. Go to Devices and click Add device

  2. Pick the site the device belongs to (if you only have one site, it is pre-selected)

  3. Optionally set a display name

  4. Click Generate

You will see install commands for three operating systems. Copy the one you need.

Windows (PowerShell as Administrator)

iwr -UseBasicParsing https://rmm.concorbit.com/install/windows | iex; concorbit-rmm-install -Token <your-token>

macOS (Terminal with sudo)

curl -fsSL https://rmm.concorbit.com/install/macos | sudo bash -s -- --token=<your-token>

Linux (Bash with sudo)

curl -fsSL https://rmm.concorbit.com/install/linux | sudo bash -s -- --token=<your-token>

The installer downloads the agent, registers it as a system service, and calls back to concorbit RMM to complete enrolment. It takes about 30 seconds.

Confirm the device is online

Back in the dashboard, your device appears with a green Online badge within a few seconds. Click it to open the device detail page with metrics, inventory, and more.

What happens next

Once the device is online, telemetry collection begins immediately on a 60-second cadence. Hardware and software inventory sync on first start and then daily.

You can now:

  • Set up an alert policy to be notified when something goes wrong

  • View CPU, memory, disk, and network performance charts

  • Browse hardware specs and installed software

  • On a paid plan: approve patches, run scripts, open a remote session

Each new device needs its own enrolment token. Tokens are not reusable.

Onboarding checklist

After your first login, the dashboard shows a setup checklist to guide you through:

  1. Enrol your first device

  2. Set up an alert policy

  3. Configure a notification channel

  4. Invite a team member

The checklist disappears once all steps are complete.