concorbit RMM

concorbit RMM is a remote monitoring and management platform for IT teams. It gives you real-time visibility into every device you manage, with alerts, patch management, scripting, remote access, and reporting in one place.

Key features

• Device monitoring with CPU, memory, disk, and network metrics collected every 60 seconds

• Alert policies with severity-based scoring, notification channels (email, Slack, Teams, webhook), and quiet hours

• Patch management with approval workflows, staged rollout, and compliance reporting

• Script library with on-demand and scheduled execution across your fleet

• Remote desktop and live shell for hands-on troubleshooting without leaving the browser

• Component monitors for custom health checks on services, processes, certificates, and more

• Network discovery with SNMP polling and topology mapping

• Automation rules that respond to alerts automatically (run scripts, reboot, create tickets)

• Reports including patch compliance PDFs and monthly narrative summaries

• Multi-site management with per-site policies, health scores, and device grouping

• concorbit integration for CRM, billing, helpdesk, and documentation in one platform

Audiences

This guide covers three roles:

• Technician. Day-to-day work: acknowledging alerts, running scripts, approving patches, remote access.

• Administrator. Configuration: alert policies, monitoring policies, notification channels, users, sites.

• Owner. Everything above, plus billing, integrations, and branding.

Plans

concorbit RMM has a free plan (up to 10 devices, monitoring and alerts only) and a paid plan (all features, volume pricing). See Plans and billing for details.

Getting started

1. Sign up at rmm.concorbit.com and create your organisation

2. Enrol your first device

3. Set up an alert policy to be notified of problems

4. On a paid plan, start approving patches and running scripts